Whiteford Welcomes Assurances on Rothienorman Mobile Post Office

Banff & Buchan MP Eilidh Whiteford has welcomed an assurance she has received from Royal Mail senior management on the mobile Post Office service at Rothienorman.

The local MP raised concerns with Royal Mail after the mobile Post Office experienced connectivity problems with its on-board computer system. This resulted in delays being experienced by customers in Rothienorman while the system was “re-booted” and connections re-established.

Royal Mail has now advised that they have put in place additional equipment which the subpostmistress reports has improved the situation.

Commenting, Eilidh Whiteford MP said:

“Clearly, the best solution of all for Rothienorman would be if its Post Office had not been closed under the UK Government’s “modernisation” programme. However, in the absence of that, I’m pleased that Royal Mail have acted on local concerns which I raised.

“It is a mark of the high esteem in which the subpostmistress who runs the mobile service is held that local people have been at pains to point out to me that they attach no blame or criticism to her for the recent problems encountered. That underlines how valued the mobile service is by people in Rothie.

“Royal Mail have said they will continue to monitor the situation and I trust that customers will not experience any further problems."